All items sold by us are controlled before packing and guaranteed to be as advertised and to be satisfactory to you. If any item is not satisfactory, you may return it to us for exchange, credit or refund. Items may be returned to us for up to 30 days after purchase.
When returning an item please enclose a copy of your mailconfirmation. Pack the package carefully. We are never responsible for damage during the return shipment. Please obtain proof of postage, ask for track and trace if you want to follow your package and if valuable you may wish to insure the package. Postal charges are not refundable.
If returning an item from outside of the EU please complete the customs declaration clearly marking it with “Faulty Goods – Return to Sender” and give a zero value. We will never pay the customs and duty charges on a returned package.
Postal charges are only refundable on a defective merchandise return.It is not possible to return items for example if you have subsequently bought it elsewhere since ordering from us and other similar reasons.
If your return any product we only accept complete and cleaned items, undamaged and originally emballage / packages.
Question? Don’t hesitate to contact us.